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Spring promotion: terms and conditions of participation

These conditions of participation and data protection information (hereinafter collectively referred to as “conditions of participation”) apply to participation in our competitions and contests that refer to them (hereinafter referred to as “competition(s)”).

The conditions of participation contain rules, including rules for participation, information on the prizes and on the processing of participants’ data and their rights of objection and revocation. The terms used are not gender-specific.

Organizer

Claudius Therme GmbH & Co KG
Sachsenbergstrasse 1
50679 Cologne

Imprint

E-mail address: info@claudius-therme.de

Phone: (0221) 981 44 – 0

  1. Definition of the term “content”

“Content” within the meaning of these conditions of participation is all content and information uploaded, entered or otherwise communicated by the participants as part of the competition, such as photos, graphics, videos, texts, comments or information on places and people

  1. Age restriction

Participation is only possible from the age of 18.

  1. Local restriction

To participate, you must have your place of residence, registered office or habitual abode in the region(s) listed below:

Germany

  1. Further participation criteria

The following entry requirements and restrictions apply to our competition:

Exclusion of employees and other participants: Excluded from participation are our employees and the employees of our sponsors who are or were involved in the creation or processing of this competition, as well as their spouses or partners, parents, children, siblings or persons living in the same household, insofar as they were aware or should have been aware of the aforementioned involvement of the employees with the competition.

To take part, the winning question must be answered. Furthermore, the participant must provide their own name and e-mail address. The prize will be sent by e-mail.

  1. Start and end of the competition

Start of the competition: April 29, 2025, 0:00 a.m.

End of the competition: May 19, 2025, 11:59 p.m.

The prize will be drawn from all participants of one day (0:00 to 23:59) on the following day. The competition restarts on the following day and it is therefore possible to enter again.

Premature termination: We reserve the right, without prejudice to the rights of previous participants and subject to reasonable criteria, to terminate or adjust the competition prematurely with effect for the future without giving reasons, in particular due to external circumstances and constraints, or to adjust these conditions of participation. External circumstances and constraints include, in particular, technical problems, legal changes or mandatory measures by third parties that are beyond our control.

  1. Information on profits

In the following, we will inform participants about the prizes we are giving away and how to win them.

The following prizes will be drawn at random from all participants:

Every day a voucher for one day admission incl. sauna surcharge for two worth 91 euros.

The vouchers are sent by e-mail.

  1. Further information on winnings

Please note the further information on the prizes:

Exclusion of payment of winnings: Winnings cannot be paid out in cash or exchanged.

Additional travel expenses: If the prize includes participation in a trip, an event, the use of locations, services or comparable location-based services, the travel costs to the location (unless otherwise stated) or to the starting point of a trip that includes transportation (airport, train station, etc.) are not included in the prize. This means that the participant must bear the cost of travel. The same applies to all private costs incurred during the trip (e.g. telephone costs, meals, if not included, etc.).

  1. Responsibility of the participants

We are not responsible for the behavior and content published by the participants as part of the competition and do not adopt it as our own. Furthermore, we are not obliged to check such content, but we reserve the right to remove it if there are concrete indications that the content violates legal requirements, official prohibitions, third-party rights or public decency.

Exclusion in the event of misuse: We reserve the right to exclude participants who use multiple email addresses, social media accounts or the like to increase their chances of winning, technically manipulate the competition or the course of the game or otherwise violate these conditions of participation or the law at any time and without prior notice from participation in the competition, taking into account the reasonableness criteria.

No harassment of other persons: Participants may not harass other persons in the context of the competition. For example, any messaging, forwarding or sharing functions may not be used to send messages if it is to be expected that the recipients will not wish to receive them.

Exclusion of lottery entry agents: The participation of lottery agencies and other automatically generated mass participation procedures is expressly excluded and will not be taken into account when determining the lottery winners.

Exclusion of click generators and similar mass voting methods: Prohibited manipulations include the use of “click workers”, click generators, the acquisition of voting numbers and likes or comparable services. We must intervene in such cases to protect other participants and their fair chances of winning, especially in the event of complaints.

We make exclusion decisions to an appropriate extent and on the basis of factual criteria and objective evidence, such as the rapid increase in a vote within a very short period of time. In the event of exclusion, winnings and benefits can also be subsequently revoked and reclaimed.

Responsibility for content: Participants are responsible for the content they publish as part of the competition. We (and, where mentioned, sponsors) are not responsible for the behavior of the participants and the content published by the participants as part of the competition and do not adopt it as our own. Furthermore, we are not obliged to check such content, but as the organizer of the competition we reserve the right to delete its publication if there are concrete indications that the content violates legal requirements, official prohibitions, the rights of third parties or morality.

Participants must ensure that they have the necessary rights of use to the content for participation in this competition and that its use within the scope of these conditions of participation does not violate legal regulations, common decency and/or the rights of third parties.

If other persons besides the participants can be recognized in photos or videos, the submission of such photos or videos is only permitted if the consent of the persons depicted has been obtained and their personal and data protection rights are not violated. Photos or videos not taken by the participants themselves may only be submitted if their authors have given their consent.

Indemnification: If claims are made against us or our sponsor due to content that violates the law or official orders, the rights of third parties or these conditions of participation for which participants are responsible, participants shall indemnify us or our sponsor(s) against the claims and support us or the sponsor in defending against the claims. The indemnification includes the necessary legal defense costs.

  1. Use of the competition entries

For the purposes of reporting on the competition, its promotion and the presentation of the entries and winners by us or by our sponsor(s) in online media (e.g. on websites and in social media) or in print media, the simple right to reproduce, distribute, make publicly accessible and edit the participant entries provided to us by them in the context of the competition, while respecting the personal rights of the participants, and to transfer the exercise of these rights to commissioned third parties, such as technical service providers or agencies, free of charge, without restriction in terms of time and place. The statutory rights of revocation remain unaffected.

  1. Naming the competition participants

The names of the participants may be publicly disclosed in connection with the competition or presentation of the entries and winners by us or by our sponsor(s) in online media (e.g. on websites and in social media) or in print media. Participants can object to this at any time for the future.

  1. Notes on warranty and liability

We would like to point out that the competition and the prizes are voluntary services on our part, for which the same scope of warranty and liability does not apply as, for example, in the case of a purchase of the raffled prizes independent of the competition.

Limitations of warranty for prizes: We are not liable, subject to our own fault in accordance with the provisions in the liability information in these conditions of participation, for items and services won that are not offered by us. In all other respects, the warranty and guarantee conditions of the respective providers of the items and services apply, insofar as these do not restrict the participants and can be transferred by us to the participants.

Deviations in prizes: The prizes shown in the competition description may differ from the items or services presented to the winners, provided that they are equivalent in terms of the prizes described from the perspective of an average participant. According to this provision, there may be deviations in terms of model, color, location, etc.

Liability: The following exclusions and limitations of liability apply to our liability for damages, notwithstanding the other statutory requirements for claims.

Insofar as liability on our part is excluded or limited, this also applies to the personal liability of our employees, representatives and vicarious agents as well as to the liability of the sponsor(s). We shall be liable for the slightly negligent breach of essential obligations, the breach of which jeopardizes the achievement of the purpose of the contract, or for the breach of obligations, the fulfilment of which is essential for the proper execution of the competition and on the observance of which the contractual partners regularly rely (so-called cardinal obligations). In this case, however, we are only liable for the foreseeable damage typical for the contract. We are not liable for the slightly negligent breach of the obligations mentioned in the above sentences by others. We shall be liable without limitation insofar as the cause of the damage is based on intent or gross negligence. In the event of a grossly negligent breach of duty by our vicarious agents, the aforementioned limitations shall apply to the slightly negligent breach of material duties.

The above limitations of liability shall not apply in the event of injury to life, limb or health, for a defect following the assumption of quality guarantees for the quality of a product and in the event of fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.

Legal recourse: Legal recourse is excluded with regard to the drawing of the winners and the possible evaluation of the competition entries submitted.

  1. Subscribe to the newsletter

We only send newsletters, emails and other electronic notifications with advertising information (hereinafter “newsletter”) with the consent of the recipient or with legal permission. If the contents of the newsletter are specifically described when registering for the newsletter, they are decisive for the user’s consent. Otherwise, our newsletters contain information about our services and us.

To subscribe to our newsletters, it is generally sufficient to provide your e-mail address. However, we may ask you to provide a name so that we can address you personally in the newsletter, or other information if this is necessary for the purposes of the newsletter.

Registration for our newsletter is always carried out in a so-called double opt-in procedure. This means that after registering, you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that no-one can register with other people’s e-mail addresses. Subscriptions to the newsletter are logged in order to be able to prove the registration process in accordance with legal requirements. This includes storing the time of registration and confirmation as well as the IP address. Changes to your data stored by the mailing service provider are also logged.

We may store the unsubscribed e-mail addresses for up to three years on the basis of our legitimate interests before we delete them in order to be able to prove that consent was previously given. The processing of this data is limited to the purpose of a possible defense against claims. An individual request for erasure is possible at any time, provided that the former existence of consent is confirmed at the same time. In the event of obligations to permanently observe objections, we reserve the right to store the e-mail address in a blacklist solely for this purpose.

The registration process is logged on the basis of our legitimate interests for the purpose of verifying that it is carried out properly. If we commission a service provider to send e-mails, this is done on the basis of our legitimate interests in an efficient and secure sending system.

The newsletter is sent on the basis of the consent of the recipient or, if consent is not required, on the basis of our legitimate interests in direct marketing, if and insofar as this is permitted by law, e.g. in the case of advertising to existing customers. If we commission a service provider to send e-mails, this is done on the basis of our legitimate interests. The registration process is recorded on the basis of our legitimate interests in order to prove that it has been carried out in accordance with the law.

Performance measurement: The newsletters contain a so-called “web-beacon”, i.e. a pixel-sized file that is retrieved from our server when the newsletter is opened or, if we use a mailing service provider, from their server. As part of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of retrieval, is initially collected.

This information is used for the technical improvement of our newsletter based on the technical data or the target groups and their reading behavior based on the retrieval locations (which can be determined with the help of the IP address) or the access times. This analysis also includes determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our intention nor, if used, that of the mailing service provider to observe individual users. Rather, we use the evaluations to recognize the reading habits of our users and to adapt our content or to send different content according to the interests of our users.

Contents:

Information about us, our services and offers.

  1. Data protection information

We process personal data (hereinafter also referred to as “data”) of participants in competitions and contests only in compliance with the relevant data protection regulations, insofar as the processing is necessary for the provision, implementation and handling of the competition (Art. 6 para. 1 sentence 1 lit. b. GDPR), the participants have consented to the processing (Art. 6 para. 1 sentence 1 lit. a GDPR) or the processing pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR serves our legitimate interests in the security of the competition or in protecting our interests against misuse.

Participants’ data will only be transmitted to other bodies if this is necessary for the implementation of the competition (e.g. for the dispatch of prizes by sponsor(s) or to technical service providers or agencies commissioned in connection with the implementation) or if a participant has consented to the transmission.

As part of the competition, we inform participants which of their details are required for participation.

The participants’ data will be deleted as soon as the competition has ended and the data is no longer required to inform the winners or because queries about the competition are to be expected. In principle, participants’ data will be deleted no later than 6 months after the end of the competition. Winners’ data may be retained for longer, e.g. to answer queries about the prizes or to fulfill the prize; in this case, the retention period depends on the type of prize and is up to three years for items or services, e.g. to be able to process warranty claims. Participants’ data may also be stored for longer, e.g. as part of (data protection-compliant) reporting on the competition in online and offline media or in the case of entries published on social media.

If data was also collected for other purposes as part of the competition, its processing and the retention period are based on the data protection information for this use (e.g. in the case of registration for the newsletter as part of a competition).

If we otherwise process your data or provide additional information on the processing of your data, we will provide a link to our privacy policy and refer you to it.

As data subjects, participants are entitled to various rights under the GDPR, which arise in particular from Art. 15 to 21 GDPR:

  • Right to object: You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. If the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.
  • Right to withdraw consent: You have the right to withdraw your consent at any time.
  • Right of access: You have the right to obtain confirmation as to whether or not personal data concerning you is being processed and to obtain information about this data as well as further information and a copy of the data in accordance with the legal requirements.
  • Right to rectification: In accordance with the statutory provisions, you have the right to request the completion of data concerning you or the rectification of inaccurate data concerning you.
  • Right to erasure and restriction of processing: In accordance with the statutory provisions, you have the right to demand that data concerning you be erased immediately or, alternatively, to demand that the processing of the data be restricted in accordance with the statutory provisions.
  • Right to data portability: You have the right to receive the data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format in accordance with the legal requirements or to request its transmission to another controller.
  • Complaint to the supervisory authority: You also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.

Our privacy policy

Contact data protection officer:

Konrad Mathieu
Systemsicherheit GmbH
Hohenstaufenring 38-40
50674 Cologne
Germany

Tel.: 022166990465
E-Mail: info@kmsys.io
Website: www.kmsys.io